Magentacloud: Disconnected from Magentacloud.

2 years ago

Hallo alle zusammen,

 

Leider kommt bei mir keine Verbindung mehr zustanden. Seit einigen Tagen/Wochen ist das gesamte Feld ausgegraut und wird als offline markiert. Wenn man über das Symbol im Systemtray fährt zeigt er zudem: "Magentacloud: Disconnected from Magentacloud."

 

Ich habe bereits Magentacloud mehrmals neuinstalliert und dabei auch die Dateien aus AppData gelöscht und neugestartet.
Außerdem habe ich den NextCloud Client versucht, aber keine Besserung.

 

Ich weiß leider nicht weiter.

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  • 2 years ago

    Guten Morgen @Andi105,

     

    hast du schon einmal einen anderen Browser ausprobiert? Klappt es dort mit der Anmeldung in der Cloud?
    Wie schaut es auf dem Handy oder Tablet aus, funktioniert es da?

     

    Viele Grüße

    Heike B. 

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    2 years ago

    Hallo,

     

    Auch mit einem Browser klappt es nicht. Die Anmeldung funktionert scheinbar jedes mal. Allerdings zeigt er anschließend: Disconnected from Magentacloud oder Connection not configuered oder Signed out, obowhl ich mich angemeldet habe.  Ich kann allerdings darüber die Browser platform öffnen. 

     

    Die Apps auf Android funktonieren einwandfrei.

     

    Freundliche Grüße

     

    Andreas

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    2 years ago

    Hallo @Andi105,

     

    wir sind ja auch schon unter

    https://telekomhilft.telekom.de/t5/MagentaCLOUD/MagentaCLOUD-grauer-Anzeige-mit-dem-Hinweis-quot-Verbindung/m-p/6099797#M72258

    in der Diskussion dieses Problems. Lass uns da mal weiter machen.

     

    Grüße

    Peter

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