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Akzeptierte Lösung
akzeptiert von
vor 5 Jahren
Hallo @Guenter.Weigel
Herzlich willkommen in der Telekom Kunden helfen Kunden Community.
Hier können Vertragsdaten geändert werden: https://www.telekom.de/kontakt/e-mail-kontakt/festnetz/ihr-auftrag-zur-aenderung-der-vertragspartnerdaten?samChecked=true
oder über die Hotline 0800 330 1000
Gruß
renner281064
3
Antwort
von
vor 5 Jahren
Hallo und Guten Morgen,
danke für die schnelle Hilfe. So konnte ich das jetzt nach langem Suchen regeln. Warum ist das alles immer so kompliziert?
VG G. Weigel
Antwort
von
vor 5 Jahren
Hallo,
ich habe das Formular komplett ausgefüllt und geändert, habe aber sowohl am PC als auch am Handy immer noch die falschen Angaben. Woran kann das liegen? Ich habe auch schon Cache geleert und neu installiert, geändert hat das alles nichts.
Mit freundlichen Grüßen
G. Weigel
Antwort
von
vor 5 Jahren
Hallo @Guenter.Weigel
das ist ein E-Mail Kontaktformular. Dies muß erstmal von der Telekom bearbeitet werden. Also bitte etwas Geduld. Du solltest auch eine Bestätigung der Änderung per Mail oder Post in den nächsten Tagen bekommen. Sollte das nicht passieren, warum auch immer, am besten die Hotline unter 0800 330 1000 anrufen und nachfragen.
Gruß
renner281064
Uneingeloggter Nutzer
Antwort
von