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Two Telekom contracts in two cities
3 years ago
Hi! I have two questions.
I've been a Telekom customer for over a year now. Because of work, I need to temporarily move to another city. So, for about a year, I will be renting two apartments. I want to have internet in both of them. So, my first question is: Is it possible to have Telekom internet in two different apartments, in two different cities, at the same time?
My second question is: Since my move in date for the new apartment will be 01.07.2022, would it be possible to arrange the installation of internet at that exact date?
Please let me know if you need any additional information from me. Thank you!
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3 years ago
Hello @hejtful
Welcome to the community.
I would like to answer the two questions for you.
Is it possible to have Telekom internet in two different apartments, in two different cities, at the same time?
Only a separate contract is possible for the second place of residence.
It is not possible to use one contract for 2 apartments.
Since my move in date for the new apartment will be 01.07.2022, would it be possible to arrange the installation of internet at that exact date?
The second question is possible. However, it depends on whether the desired tariff is possible at the new place of residence.For example, whether the cross cable is not full, whether there are still enough VDSL ports free.... When ordering the tariff, you simply enter the desired date for 01.07. on. However, a new contract means a term of 24 months. The XS tariff (up to 16MBit/s has a term of 12 months.
MagentaZuhause XS:
https://www.telekom.de/zuhause/tarife-und-optionen/internet/magenta-zuhause-xs
So that you don't have a 24-month term, or 12 months with the XS tariff, a DSL contract with congstar would make sense. You can cancel monthly there.
https://www.congstar.de/festnetz-internet/komplettpakete/
Many greetings
Marcel
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Answer
from
3 years ago
Hey @hejtful,
thank you very much for joining us here.
I already saw, that you figured out a lot of information about your contracts and possibilities.
That's awesome! 😊👍
As you recently mentioned, there are some solutions for your current situation.
Let me show you the right way of handling it.
Please tell me an advantageous time-frame for a call.
Thank you in advance & kind regards
Christina P.
Answer
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3 years ago
Hi Christina, thank you very much for your message. I was on vacation in the meantime and oversaw your reply, sorry about that. I already decided to start with Congstar LTE , and will see if that's enough for my needs. Best regards
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3 years ago
Hi @hejtful ,
Thank you very much for your feedback.
We will be happy to help you with any further questions.
Many greetings
Markus Km.
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3 years ago
Hey @hejtful,
thank you very much for joining us here.
I already saw, that you figured out a lot of information about your contracts and possibilities.
That's awesome! 😊👍
As you recently mentioned, there are some solutions for your current situation.
Let me show you the right way of handling it.
Please tell me an advantageous time-frame for a call.
Thank you in advance & kind regards
Christina P.
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