Transfer of contract

vor 5 Jahren

Hi,

Please let me know if i can transfer my internet contract to the new tenant

1296

5

    • vor 5 Jahren

      @Devi1 

       

      No, that is not possible.

      0

    • vor 5 Jahren

      There are very few cases in fixed network that Telekom allows such a transfer - in general this is not possible.

      The situation is different in the mobile business - there a transfer can be easily done.

      0

    • vor 5 Jahren

      Hi @Devi1 ,

      a transfer to the new tenant is not possible. Do you move to a new location? If you do so you could request that your contract will be transferred 1:1 to the new location according to TKG (Telekommunikationsgesetz - telecommunication law). It is important to request the move according to TKG . If it is not possible to transfer exactly the contract that you currently have you have a right for termination with a three month period. 

       

      So if you would like to know more about the possibilities it would be required that you give us more information.

       

      Best wishes,

      Coole Katze

      0

    • vor 5 Jahren

      Hello @Devi1 and welcome to our community.

      Please fill out your profile and answer the questions @Coole Katze asked, so that we can help you more accurately.

      Kind regards Nico B.

      0

    • vor 5 Jahren

      Good to know:

      in case you move abroad then the contract can be terminated within short time frame.

      The new tenant in that case has to look for an own contract - there will be a service interruption of probably few days.

      0

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