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Accepted Solution
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5 months ago
what should I do?
Hello,
I recently moved to a new place, and got a Vodafone contract.
Telekom reached out for the Glasfaser installation appointment which was set two days ago -- two days later, no one showed up.
I called Telekom, they said since the contract is with Vodafone, they cannot help me.
Called Vodafone, they said Telekom handles appointments and I should speak to them again for a new appointment.
I work from home and I need the internet to be able to work. I'm already at >130euros in mobile data extension with phone plan and I cannot continue like this, not knowing when is the next appointment. what should I do?
Contact Vodafone because:
got a Vodafone contract.
Hello,
I recently moved to a new place, and got a Vodafone contract.
Telekom reached out for the Glasfaser installation appointment which was set two days ago -- two days later, no one showed up.
I called Telekom, they said since the contract is with Vodafone, they cannot help me.
Called Vodafone, they said Telekom handles appointments and I should speak to them again for a new appointment.
I work from home and I need the internet to be able to work. I'm already at >130euros in mobile data extension with phone plan and I cannot continue like this, not knowing when is the next appointment. what should I do?
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