Hello,

We subscribed to telekom DLS internet at the end of September as we moved in our new apartment. But during furnishing the apartment we found out the kitchen floor had some suspicious material. Upon further investigation and testing by gutachter, the floor has PAK with significant amount of Benzo(a)pyren which is considered carcinogenic material. Because of the high amount of Benzyn 65 mg/ kg we are currently in a friend's house and thus we are in process of terminating the rental contract  with property management and then proceed with whatever legal action our lawyer suggests. Because of sudden rental agreement termination we will have to move into a sublet as it is extremely difficult to find new apartments in Berlin. Few days ago we talked on phone with a staff of Telekom. He was greatly understanding of our situation and suggested we fill a form and attach gutachter report. But we are having difficulty in finding the exact form, and the email address where we need to send all these documents. Any help in this regard would be of immense help for us. In addition, if there are more things that we need to pay attention to while documenting, proceeding the application please suggest us. 

Looking forward to kind cooperation and guidance in this process.