I've tried to cancel my current contract with Telekom because they can't provide the same service at my new address . I've sent over 5 emails and 4 of the termination forms . To which I didn't receive a single answer to this day . I'm also not really excited about calling support as no operator was actually any helpful . Is there any way I could schedule the termination through chat or a direct message ? As mentioned above the process in which many things are too complicated to do I simply want to terminate it as soon as possible.