Gelöst
Telekom beschweren - niemand hilft
vor 4 Jahren
Hello everyone,
Excuse me for writing in English because I do not want to cause any misunderstanding since my written German is not so good.
(But I communicated Telekom always in German with also the help from a native speaker, so please do not say that is a problem with the language in this case)
Short items:
DO NOT MAKE ANY CONTRACTS IN STUTTGART TELEKOM SHOP
MACHEN SIE KEINE VERTRÄGE IM STUTTGART TELEKOM SHOP
1. No Techniker showed up at the appointment(29.07.2021)
2. No Router was sent to me by the appointment(29.07.2021)
3. The staff at Telekom Stuttgart shop (especially the manager) do not know anything about their products
4. The staff at Telekom Stuttgart shop (especially the manager) did not even try to solve my problem
5. A lot of promised calls did not happen (I am sure that my cellphone is all the time available)
6. Most people I reached online/phone call do not even try to be responsible
7. Nobody is reaching me for my contract which should be working on 29.07
8. Ordering me contracts/routers without telling the details or without my permission
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