Speedport Smart 4 connected but no internet

vor 9 Tagen

Sorry,I can’t speak German well and yet. But I am in need of help. I couldn’t go to work because i was told the technician will come fix my issue but apparently he didn’t. 

I was able to follow the instructions in setting up the router. Everything was okay but when i tried connecting to the wifi using phone and TV no internet. I will attach pictures. 

please i need help fixing this issue. Thanks

I bought the Speedport from Telekom. 

IMG_5894.jpeg

IMG_5895.jpeg

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vor 9 Tagen

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    • vor 9 Tagen

      Hello @Iphy_kay,

       

      was technician coming because of issue or provision of the internet connection?

      If so have you checked the date of the appointment on the order confirmation?

       

      Let me know a timeframe I can reach you best.

       

      Kind regards 

      Belana

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