Speedport pro plus and speed home wifi connection failure.
vor einem Monat
Hi,
I'm facing repeated problems with Telekom Mesh network. All of a sudden, the speed home wifi does not connect to the speed port pro plus. The black mesh repeater just blinks red. From the forum, it is clear that many customers faced this problem, but the solution is not clear. I see that most of those problems were reported in 2022/2023, but it was working well for me at that time. In one of the posts, i see that this will be reported to product manager (in 2023), but i dont see any solid solution. I've tried pretty much all trouble shooting hints - checked the firmware, factory reset the devices, plugged them off and restarted, tried to connect using LAN cable, but no luck . Speed port pro plus emits WIFI but the mesh devices just dont work with it. I also purchased a new mesh device to check if problem was with the old ones (not that old, hardly 9 months ), but no, the new one also blinks red. My office room is in the first floor and this wifi problem is a big headache. What can be done to solve this ?
47
12
Das könnte Ihnen auch weiterhelfen
1577
0
2
vor 4 Jahren
1419
0
2
219
0
1
vor 6 Jahren
282
0
1
Das könnte Sie auch interessieren
Kaufberatung anfragen
Füllen Sie schnell und unkompliziert unser Online-Kontaktformular aus, damit wir sie zeitnah persönlich beraten können.
Angebote anzeigen
Informieren Sie sich über unsere aktuellen Internet-Angebote.
Offizielle Lösung
akzeptiert von
vor einem Monat
Hello Jonas, All ,
I've managed to solve this problem. A short summary on what worked for me - Reset of Pro Plus router, wait till it starts and gets the default WIFI SSID , then switch it off, unplug it for an hour, plug in again, reset the mesh devices - and it connects !! Only after that i changed the SSID to our personalized one.
Not that i did all these with intention. But it worked.
Actual story for those interested :
I had ordered the Speed port smart 4 out of frustration with Pro Plus. When it arrived, i reset the Pro plus aiming to sell it in Ebay (the Wifi was still very good, just didnt connect to Mesh). I connected SPS4 but strangely i wasn't able to access the router page at all, for several minutes, though there was internet. I could connect to this while using Pro Plus. Finally i gave up and connected back Pro Plus and thought of giving it a final try. I reset the Speed Port WLAN devices, and connected them one by one and it paired !! Perhaps it didnt like me moving on with SPS4 !
The mesh devices, once i move them to their respective locations, which is 3-4 meters away from Router on same floor, suddenly start blinking green and again become stable. This happens constantly. When i connect the TV to this mesh device via LAN cable, its a chaos with frequent disconnections.
For the problem with multi-floor range issues, I tried the 'ethernet via powerline' concept yesterday and it is very stable now with good speeds. I also have one such plug near the TV now, and a Netgear Ethernet splitter sending stable internet to all stationary devices including the TV.
Open confusions :
I still cant connect to the router page of the Speed port WLAN devices to check their firm ware etc., doesnt work.
I can connect the router page of Pro Plus but these Speed port WLAN's are not showing up under 'connected mesh devices'.
But i'm not touching this current set-up, not for now. :-)
0