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Use of Utiq technology powered by your telecom operator
We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).
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4 years ago
Auch schon mal die Leitung geprüft:
https://www.telekom.de/hilfe/hilfe-bei-stoerungen/leitungspruefung?execution268328=e1s3
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4 years ago
Router-Typ?
Anzeigen des Routers?
Anschluss-Art/Vertrag?
Ist der Router intern erreichbar (LAN, WLAN) mit PC/Smartphone/Tablett?
Dies Forum ist übrigens nicht die Störungsstelle der Deutschen Telekom. Wenn die Leitung unterbrochen ist, der Router sich nicht verbindet etc. ist daher sinnvoll die Störungsananahme der Telekom zu kontaktieren, die unter 0800 3301000 erreichbar ist.
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4 years ago
Du hast ja hier schon genau den richtigen Link zum melden der Störung bekommen. Wenn du allerdings deine Kundendaten in dein Profil hinterlegst inkl. deiner Rückrufnummer, können wir ebenfalls die Störung aufnehmen und deinen Anschluss messen.
Sag mir einfach bescheid, sobald du die Daten hinterlegt hast.
Gruß
Sören M.
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