Router not yet received

25 days ago

Hello!

This morning we had our technician appointment, however we have not received our router at this stage.

The router is displayed on our invoice, however when I check the order details, there is nothing about the router.

Could I please check on the status of the router delivery, and when we might be able to expect it to arrive?

If we need to speak to customer service, is there a way to be connected to an English speaker?

Thank you!

Maddie

24

3

    • Official Solution

      accepted by

      25 days ago

       

       

       

      Thank you very much for the pleasant conversation earlier 😊

      I'm very pleased that we were able to clarify the issue. The router package is currently in the parcel store. I have given you the tracking number and the address of the branch by phone. 

      Have a nice day and enjoy it 🙂

       

      Best regards
      Timur

      2

      Answer

      from

      25 days ago

      Thank you Timur for sorting this out for us. 

      We appreciate your help 😊

      Have a great day!

      Answer

      from

      25 days ago

       

       

       

      You're welcome 😊

       

      Best regards

      Timur

      Unlogged in user

      Answer

      from

      Unlogged in user

      Ask

      from

      This could help you too