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Receiving invoice after contract cancellation

4 years ago

Hello 

 

After one week of my application I sent an cancellation e-mail to telekom and they respond for  confirmation of the canceled order.

But today I got an invoice e-mail title " Ihre Telekom Festnetz-Rechnung November 2021" with € 15.21

 

What is that invoice about, why I have to pay it ‌🙁‌.

 

Best regards,

Agit

267

4

    • Accepted Solution

      accepted by

      4 years ago

      @agitoktay  the invoice has already been issued! But it will be refunded to you again!

      1

      Answer

      from

      4 years ago

      Thanks @Gadich ,

      So I assume that after I pay invoice I will automatically got refund.

      Unlogged in user

      Answer

      from

    • 4 years ago

      Hey @agitoktay and welcome to our community. Fröhlich

      @Gadich already told how it usually works. Just to make sure, that everything works fine, please fill in you customer data in your profile and give me little hint in this thread. I'll call you and we will check together if everything is fine. Fröhlich

      Kind regards Sven Ö.

      0

    • 4 years ago

      Hello @agitoktay , if any further help is needed, please let me know. Fröhlich

      Kind regards Sven Ö.

      0

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