Hello Telekom Service,

Recently I moved to a new place and order the Internet from your side. Everything went smoothly until today I received the bill in email.

The email shows there's a "Persoenliche intallation 2.0", and cost me nearly 100 euros brutto, but I didn't order that, and the order confirmation didn't mention that either. I connected and started the speed port myself. The technician briefly checked his tablet to see if everything was working and then left.

Therefore I ask for a correction on my bill and remain with kind regards.

Rechnungsnummer: xxxxx

PS: My customer number is stored in the profile, I can send further customer data via PM.

 

 

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invoice number for security reasons deleted 

Inga Kristina J. / Telekom hilft