Das könnte Sie auch interessieren
Kaufberatung anfragen
Füllen Sie schnell und unkompliziert unser Online-Kontaktformular aus, damit wir sie zeitnah persönlich beraten können.
Angebote anzeigen
Informieren Sie sich über unsere aktuellen Internet-Angebote.
vor 27 Tagen
Hi @Arooba,
did you receive the confirmation email? Please add your contact number to your profile and let me know here when we can reach you for a short call, and we will clear this up.
Best regards
Sören
0
0
vor 27 Tagen
Hi, I have added my phone number to the profile, feel free to reach out to me anytime between 9-5 pm. Also, I did receive the confirmation of request for the internet connection but when I checked the status on the app it said failed.
0
9
von
vor 13 Tagen
I just wanted to check in again. 🙏 I saw that the post-processing team was able to process your order in the meantime. You’ve also received an order confirmation. Is everything okay so far? 🙂
Best regards
Timur
0
von
vor 8 Stunden
Hi Timur,
yes, everything arrived and I was able to set up the device. I also received the message that I won’t need a technician anymore, which is great.
However, the internet is still not working. In the Telekom app, I can see that the provisioning date is currently set for 07.10.2026.
Would it be possible to activate the connection earlier, perhaps already today, since apparently no technician is required anymore? If there’s anything you can do from your side to bring the activation forward, I’d really appreciate it. 🙏
Thanks again for your help! 😊
0
von
vor 3 Stunden
Hello @Arooba, thank you for the feedback! 🤗
I am glad that everything arrived and that you could set up the device. However, it is not possible that we pull the activation day forward. You will have to wait until the 7th of October 2026.
If you have any further questions, please let me know. ☺️
Kind regards
Christoph
0
Uneingeloggter Nutzer
von
Uneingeloggter Nutzer
von