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Order Cancellation & English Customer Service
vor 3 Jahren
Dear Telekom Team,
I could not reach any customer agent who can speak English. Is there any specific number that I can call for english support?
I want to cancel my order 2xxxE.
Could you please help me?
Thanks in advance,
Baturay
856
11
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vor 3 Jahren
Hello Baturay, I informed the team for you. They will get in touch with you. Please remove the order number.
9
Antwort
von
vor 3 Jahren
Hello @btry,
thanks for the nice call.
I will contact my colleagues for your cancellation and call you again, as wished, at 1pm.
Kind regards
Sana A.
Antwort
von
vor 3 Jahren
Hey @btry ,
don't worry, my colleague Sana will get back to you on Monday.
Kind regards
Leona (not Leon actually😉 ) W.
Antwort
von
vor 3 Jahren
Hello @btry,
thanks for the nice call.
As I said, at the moment is no contract to be found because you only received one order confirmation, so there is no contract to cancel. If you should receive any other confirmation, especially with a customer number, please let me know.
For further question, just contact me. 😊
Kind regards
Sana A.
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vor 3 Jahren
Hello @btry,
thanks for the nice call.
As I said, at the moment is no contract to be found because you only received one order confirmation, so there is no contract to cancel. If you should receive any other confirmation, especially with a customer number, please let me know.
For further question, just contact me. 😊
Kind regards
Sana A.
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