Solved

Order Cancellation & English Customer Service

3 years ago

Dear Telekom Team,

I could not reach any customer agent who can speak English. Is there any specific number that I can call for english support?

 

I want to cancel my order 2xxxE.

Could you please help me?

 

Thanks in advance,

Baturay

855

11

    • Accepted Solution

      accepted by

      3 years ago

      Hello @btry

      thanks for the nice call. 

       

      As I said, at the moment is no contract to be found because you only received one order confirmation, so there is no contract to cancel. If you should receive any other confirmation, especially with a customer number, please let me know. 

       

      For further question, just contact me. 😊

       

      Kind regards 

      Sana A. 

      0

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