Hey all,
The Telekom technician arrived a few hours ago and told me to talk with my landlord as my building does not have a TAE connection.
My landlord told me that telekom needs to install one, so I called telekom support and they told me this is possible but I need to send by written a confirmation from the landlord that they are okay with this. Unfortunately the landlord said no as it might incur some damage to the apartment.
What can I do now? Would it be possible to cancel the contract with telekom on such scenario?
Thanks,
Daniel
vor 2 Jahren
Which socket do you have on the wall or in the fuse box/multimedia distributor?
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von
vor 2 Jahren
This one.
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von
vor 2 Jahren
Well, if this is all a technician can get into, no technician of any company can help you! What feeds these sockets?
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von
vor 2 Jahren
I am using the one on the right right now for internet connection through vodafone kable. It is close to electricity breaker right at the entrance.
I also have these sockets in the corner of the living room but as far as I can see it is probably the TV socket.
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von
vor 2 Jahren
What can I do now? Would it be possible to cancel the contract with telekom on such scenario?
Suppose yes, cause it is useless in your case.
The @Telekom-hilft-Team may support you.
I wiil inform them now, hope you get a call today or tomorryow.
You gave a mobil number in your profile here?
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von
vor 2 Jahren
Hello @Daniel Diaz, I tried it again, but had no luck. I'll try it again at 12:00 pm.
Kind regards Sven Ö.
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von
vor 2 Jahren
Thank you for the nice call @Daniel Diaz , as discussed, I'll do the reverse transaction and inform you, when it's done.
Kind regards Sven Ö.
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von
vor 2 Jahren
Hi @Daniel Diaz,
as my colleague Sven has told you we have cleared the contract from our system.
Kind regards
Sören G.
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