Gelöst
No solution and no integration At ALL. IF YOU ARE FOREIGN NEVER USE THE COMPANY!!
vor 5 Jahren
For more than 3 months i am trying to find solution the problem. I got ENOUGH OFF having mails from the company. All different mails ,some deutch some english.. i alrwady terminate my contrat today i have new bill?!!!!!! First 2 month was free of bill for me because of young tariff and this 2 month i didnt even use one time of internet because of the tecnical service big problems and internal&external communication . Then alotttt of wasting of time at shop without solutions , wrong informations, leading in wrong ways. And when i gave my router back the shop didnt do the work in the day!!! So i am the one who is responsible???? Now they say me i need to pay and nooo reallly someone who really checks well. I changed my country 1 month ago and still mailing mailing mailing??? Should i pay the bill that was free for first 2 months??? And which i didnt use once???? Which alot of lost of my time????????? Really enough!! The day which i really stop allllll my communication with the company the happiest day! Really need someone who will check everything and finish the problem , REALLLLLLLLLLY ENOUGH.
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Akzeptierte Lösung
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vor 5 Jahren
@bsrgms0303
I don't understand your second complaint.
Help was offered by the Telekom staff - and no answer was given until today.
https://telekomhilft.telekom.de/t5/Telefonie-Internet/The-worst-company-for-foreigns/m-p/4213239#M1155851
Without completed profile the Telekom staff cannot help.
11
Antwort
von
vor 5 Jahren
@bsrgms0303
you did it, you did it.
The profile batterie shows full. The battery shows us Mitgestalter, if it will be completly full, half full oder empty.
And now it is full !
Look:
Please change now the thread.
Go there: https://telekomhilft.telekom.de/t5/Telefonie-Internet/The-worst-company-for-foreigns/m-p/4224229#M1158997
And press in the other thread the answer-button (Antworten) and write something to the Telekom hilft Team staff.
And then "Absenden", "Absenden", ... .
Antwort
von
vor 5 Jahren
Thanks for help, i wasnt rude one till I lost my control of the company.. sorry for this.
Antwort
von
vor 5 Jahren
@bsrgms0303
No problem at all - meanwhile I sent a message to the Telekom staff in your "origin thread" -
mentionning that only English conversation is possible...
😀
Plse continue in your "origin thread"...
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Antwort
von
vor 5 Jahren
@bsrgms0303
From the way you write it is clear, that you are not a native English speaker.
This makes it even more difficult if you are in contact with German people that are also not native English speakers, as misunderstandings can easily happen.
Moreover in Telekom shops it strongly depends on the individual whether he/she can speak and understand English fairly well - or not.
In other words: if you go to a foreign country and if you are not able to communicate in the language that is spoken there then you will face challenges that s.b. else will not face. It is then good to have s.b. local who will support you. Bigger companies normally give such support to expats.
0
vor 5 Jahren
I just sent you a request within your older posting, would you please look into it?
Looking forward to your reply over there,
Anna Si.
1
Antwort
von
vor 5 Jahren
What @Anna J. refers to is this one:
https://telekomhilft.telekom.de/t5/Telefonie-Internet/The-worst-company-for-foreigns/m-p/4273390#M1170939
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