No internet

4 years ago

Dear Sirs, Good evening!

 

Today we had a visit of your technician (from Telekom) and expected to use wlan internet in the evening.

Please check why there is no internet.

In Router it is written:

DSL fehler (e1.3)

Looking forward to your propmt reply.

Thank you.

Best regards,

187

4

    • 4 years ago

      This is primarily a customer-to-customer forum.

      For a quick solution better call the hotline, rather than to typically wait hours or days until a Telekom Teamie will show up.

       

       

      autumn7531

      DSL fehler (e1.3)

      DSL fehler (e1.3)
      autumn7531
      DSL fehler (e1.3)

      What is your router model?

      0

    • 4 years ago

      @autumn7531 

      Which LEDs light up on the router? According to the measurement, your line is perfect

      2

      Answer

      from

      4 years ago

      Yelllow

      Answer

      from

      4 years ago

      Hi @autumn7531,

      welcome to our community!

      I just answered the private message you sent me, would you mind having a look over there? Fröhlich

      Best wishes
      Anna J.






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