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No internet - new contract

4 years ago

Hi,

I have a new dsl contract, and we received the device yesterday. 
I connected the device in the telephonesocket and electrisocket but unfortunately there is no internet connection found.

The device only has white light on in the Status and WLAN buttons.

Any idea what is the problem? Thank you.

373

9

    • Accepted Solution

      accepted by

      4 years ago

      Thank you for the kind conversation we had, @tina08!

      As promised on the phone, I'll keep an eye on this thread and am looking forward for your update on tuesday after the technician visited you. Fröhlich

      Kind regards
      Anna J.

      0

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