I have been waiting for someone to come and activate the imternet for 19 days.
Today someone finally came. He checked and said that the Telekom in the basement was not connected to the my house and went.
I immediately contacted the landlord and Hausmeister. They told me everything was fine. Then I called up Telekom again and said "Können wir sprachen English, mein Deutsch is nicht gut", someone immediately hangs up the phone, the other says wait and hangs up.
- If you can't provide English-speaking customer service, I think you should not be selling to foreigners.
I don't know what's wrong with my house. He said to call an electrician. My landlord and maintenance man insist that this is no problem and that it should work properly.
As one of those working from home, it is day 20 without internet. Tried to contact but customer service hang up on me. What should I do?
