Gelöst

Nachträgliche Portierung einer Festnetznummer zu neuem Glasfaseranschluss

vor 2 Jahren

Gerne würde ich meine Festnetznummern von einen anderen Anbieter (VDSL, Easybell) auf meinen bestehenden Magenta Zuhause Anschluss (Glasfaser, gerade aktiv geschaltet) portieren. Der alte Anschluss ist aktuell noch aktiv. Wo finde ich das passende Formular? Kündigt die Telekom im Rahmen der Portierung den alten Anschluss für mich?

Kundennummer und Mail sind in meinem Profil hinterlegt.

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6

  • Akzeptierte Lösung

    akzeptiert von

    vor 2 Jahren

    Hallo @itshim,

     

    vielen Dank für unser freundliches Gespräch. 

    Die schriftliche Auftragsbestätigung mit dem Wechseltermin für die Rufnummer am 12. Juli 2023 wird in Kürze per E-Mail eintreffen. Dadurch, dass "nur" eine Rufnummernportierung angefragt wurde, muss der Anschluss noch beim Anbieter separat durch Sie gekündigt werden.

     

    Viele Grüße und einen schönen Abend

    Gerd F. 

    0

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