Gelöst

Miserabler Service

vor 6 Jahren

Heute sollte bei mir ein LAN-Kabel verlegt werden: https://www.telekom.de/zuhause/tarife-und-optionen/zubuchoptionen/installation-lan-kabel Die Techniker sollten zwischen 12:00Uhr und 18:30Uhr kommen. Um 20:00 Uhr kamen sie dann endlich, Mitarbeiter der TMTkom. Sie hatten keine Ahnung von dem Auftrag, noch nicht mal ein Kabel dabei. Stattdessen wollten sie mir Devolo-Adapter empfehlen und verlangten von mir als Wohnungseigentümer auch noch eine Bohrgenehmigung zu sehen. 8 Stunden vergeblich zu Hause gewartet auf Techniker, die dann weder Ahnung vom Auftrag noch Material dabei hatten! Danke Telekom!

797

29

  • Akzeptierte Lösung

    akzeptiert von

    vor 6 Jahren

    Hallo @Wolpertinger,

    besten dank für den Hinweis, ich habe mich um die Gutschrift gekümmert.

    Grüße
    Sarah S.

    0

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