Solved

Media Receiver 401 B springt nach dem Ausschalten immer auf "starten"

3 years ago

Mein Media Receiver 401 B springt nach  Stunden der Nichtbenutzung in "starten" im Display. Das Gerät lässt sich per Fernbedienung nicht starten. Ein / Aus Knopf auf der Rückseite geht, aber es folgt ein kompletter Neustart. Geplante Aufnahmen sind abgebrochen oder haben gar nicht gestartet. 
Ein kompletter Reset mit Telekom Techniker Unterstützung führte zum Ergebnis, das Gerät hat einen Fehler und wird ausgetauscht. Das neue Gerät kam schnell und konnte von mir  installiert und gestartet werden. Jetzt nach einigen Tagen zeigt das "neue Gerät" den gleichen Fehler. Was geht jetzt noch? 

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3

  • Accepted Solution

    accepted by

    3 years ago

    Hallo und Danke,

    das Reset ohne Festplatte hatte ich auch schon mal durchgeführt. Heute morgen habe ich einen kompetenten Techniker der Telekom erreicht. Das Problem wurde komplett durchgemessen und es scheint am Telekom Router zu liegen, der nicht gleichbleibend Signale an den Receiver liefert. Ein neuer Router ist unterwegs...

    Danke für Deine Antwort 

    0

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