Gelöst

MagentaTV App

vor 4 Jahren

Leider kann ich die MagentaTV App auf dem iPad nicht nutzen  Login nicht möglich. Es wird auf die Zubuchung eines entsprechenden Telekom Tarifs verwiesen, um die App nutzen zu können. Mein gebuchter Tarif: MagentaZuhause XL - Magenta TV Smart. Bei dem Vertragsgespräch wurde extra die Nutzung dieser MagentaTV-App angepriesen, was ich ganz toll fand aber leider so nicht funktioniert. 

Bei einer telefonischen Rückfrage wurde erneut die Nutzung dieser App mit dem bestehenden Tarif zugesichert. Wo liegt hier das Problem. Ich benötige Hilfe.  Mit freundlichen Grüßen Erika Franz

 

303

5

  • Akzeptierte Lösung

    akzeptiert von

    vor 4 Jahren

    Das Problem habe ich inzwischen eigenständig gelöst. LG Erika Franz

    0

Das könnte Ihnen auch weiterhelfen

MagentaTV App

vor 4 Jahren

in  

TV

222

0

2

MagentaTV App

vor 2 Jahren

in  

TV

421

2

9

MagentaTV App

vor 6 Jahren

in  

Mobilfunk

450

0

3

Gelöst
MagentaTV App

vor 5 Jahren

in  

TV

409

0

1

Gelöst
MagentaTV App

vor 3 Jahren

in  

TV

137

0

3

Beliebte Tags letzte 7 Tage

Keine Tags gefunden!

Das könnte Sie auch interessieren

 

Social Media

Telekom FacebookTelekom InstagramTelekom X

Cookies and similar technologies

We use cookies and similar technologies (including ) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.


By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.


Find more information in the Privacy Policy and Partner List.

Use of Utiq technology powered by your telecom operator


We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites, listed here (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).

The Utiq technology is privacy centric to give you choice and control.

It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).

The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:

  • on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members’.
  • on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.

By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.

You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq’s privacy portal (“consenthub”). For more, see Utiq's privacy statement.