LTE extrem langsam nach Wechsel von Speedport Hybrid auf Speedport Pro

vor 5 Jahren

Hallo zusammen,

 

ich habe gestern meinen alten Speedport Hybrid durch einen neuen Speedport Pro ersetzt.

 

Aufstellungsort, SIM-Karte und der Tarif Hybrid M 2 haben sich nicht verändert. Dennoch haben sich die Empfangswerte extrem verschlechtert.

 

Vorher - Tarif- und erwartungsgemäß 50 MBit Downloadrate und 10 Mbit Upload.

 

Mit Speedport Pro inkl. DSL-Kabel 15 Mbit Download und 10 Mbit Upload. Ohne DSL-Kabel sind es 5 MBit Download und 10 Mbit Upload.

 

Wo kann die Ursache liegen?

Wie kann ich eine Störungsmeldung absetzen oder eine Überprüfung durch die Telekom veranlassen?

 

Bisherige Lösungsversuche:

- diverse Neustarts, Werkseinstellungen laden, Sim Karte rein-raus

 

Ein Auszug aus den Systemmeldungen:

 

22.02.2020 11:14:21(LT006) Carrier Aggregation abgebaut: <PLMN = "26201", Zellen-ID = 134, EARFCN DL = 1444, Frequenz = LTE1800, Bandbreite = 10 MHz, Signalstärke( RSRP ) = -88, Signalqualität( RSRQ ) = -13>

 

22.02.2020 11:14:04(LT005) Carrier Aggregation bereitgestellt: Informationen zum zusätzlichen Carrier: <PLMN = "26201", Zellen-ID = 134, EARFCN DL = 1444, Frequenz = LTE1800, Bandbreite = 10 MHz, Signalstärke( RSRP ) = -88, Signalqualität( RSRQ ) = -13>

 

22.02.2020 11:14:04(LT005) Carrier Aggregation bereitgestellt: Informationen zur primären Zelle: <PLMN = "26201", Zellen-ID = 31313154, EARFCN DL = 1300, Frequenz = LTE1800, Bandbreite = 20 MHz, Signalstärke( RSRP ) = -89, Signalqualität( RSRQ ) = -13>

 

 

Datum / Uhrzeit 22.02.2020 11:15:08
DSL Downstream 13706 kbit/s
DSL Upstream 2477 kbit/s
Firmware-Version
120133.2.0.010.3
UI-Version 3.11.128
Boot-Code-Version ESY2.86C.614069.R.1905101222
DSL-Modem-Code-Version 8.12.1.12.1.2
DECT -Basisstation-Version 412_build0x20f
Hardware-Version 04
 

 

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