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Leaving Germany, do I need to return router?

2 years ago

Hello,

I am leaving Germany soon and so will be cancelling my internet contract with Telekom. With this contract I received a router, I'm guessing I need to return this router when I leave, but I'm not sure how.

Do I need to return this router? and if so, how do I get a box to return it in? Is it possible to drop it off in person?

Thank you!

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    • Accepted Solution

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      2 years ago

      SK1999

      Do I need to return this router?

      Do I need to return this router?
      SK1999
      Do I need to return this router?

      Sure.

       

      SK1999

      and if so, how do I get a box to return it in?

      and if so, how do I get a box to return it in?
      SK1999
      and if so, how do I get a box to return it in?

      You have to find one yourself if you did not keep the one the router came in.

       

      SK1999

      Is it possible to drop it off in person?

      Is it possible to drop it off in person?
      SK1999
      Is it possible to drop it off in person?

      I don't think so. But you can easily grab the necessary QR code at https://retoure.telekom-dienste.de/miete/ and drop off the parcel at any nearby DHL shop.

       

      Best wishes,

      Thomas

      0

    • 2 years ago

      Good evening @SK1999 ,

       

      @teezeh already had the right answers according to your questions.

       

      If you need further help - I'm here for you. Fröhlich

       

      Best wishes

       

      Sarah D.

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