Kein Internet trotz Freischaltung

2 years ago

Guten Abend,

 

Ich hatte heute einen Techniker hier gehabt, damit das Internet freigeschaltet wird. Jetzt ist es Abends und ich habe immer noch kein Internet! Da steht, dass er keine Verbindung aufbauen kann und es blinkt die ganze Zeit ein Oranger Punkt am Router. Ich bin richtig sauer. Da wartet man schon solange darauf und es geht trotzdem nicht.

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  • 2 years ago

    @Thinkerbell sollte nicht sein wenn der Techniker da war, hat er nicht gewartet bis der Router online ist? ich geh vom Smart 4 aus.

    08003301000 anrufen oder Hier Kannst Deine Leitung mal Vorprüfen und auch eine Meldung absetzen
    https://www.telekom.de/hilfe/hilfe-bei-stoerungen

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  • 2 years ago

    Thinkerbell

    am Router.

    am Router.
    Thinkerbell
    am Router.

    Welches Fabrikat/Modell ist es denn?

     

    Thinkerbell

    ein Oranger Punkt

    ein Oranger Punkt
    Thinkerbell
    ein Oranger Punkt

    Ist da keine Beschriftung dran, was es ist? Was sagt die Bedienungsanleitung was das meint?

    Was hast die Vorprüfung ergeben?

     

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    2 years ago

    Hallo @Thinkerbell, 

     

    herzlich willkommen in der Community.

    Bild nicht vorhanden

     

    Gern schaue ich mir das Ganze an. Hinterlege deine Daten in deinem Profil und nenne mir ein Zeitfenster, indem du telefonisch am besten erreichbar bist. 

    Viele Grüße 
    Elvira H.

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