Solved

Internetverbindung nicht möglich: TP Link Archer VR2100v mit MagentaZuhause M Regio

1 year ago

Guten Tag,


gestern war der Techniker bei uns und hat uns den Anschluss aktiviert. Er selbst sagte, dass der Router (TP Link Archer VR2100v) den Anforderungen entsprechen würde. Laut Anzeige auf dem Router ist ein Signal vorhanden. Bei der Einrichtung des Routers finde ich in der Liste der Internetanbieter leider nur Telekom (Privat) und nicht die notwendige "Regio"-Option. Wenn ich in dieser Liste "Sonstige" auswähle und dort meine Zugangsdaten (xxxx@mzregio.de + Passwort) eingebe, schlägt die Verbindung zum Internet fehl. Der Telefonkundenservice kann leider keine Auskunft zu TP Link Routern geben.

Ich weiß nicht mehr was ich noch ausprobieren sollte. Muss ich mir am Ende doch eine FritzBox zulegen? Ich hoffe Ihr könnt mir weiterhelfen. Vielen Dank.

 

Mit freundlichen Grüßen,

 

FZ

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  • Accepted Solution

    accepted by

    1 year ago

    Im zweiten Screen, die Option VLAN-ID aktivieren und eine 7 eingeben - dann erneut versuchen

    1

    Answer

    from

    1 year ago

    Oh, das habe ich gestern auch schon gegen 1700 versucht, da war der Anschluss wohl noch nicht aktiv. Jetzt geht es mit der von dir Vorgeschlagenen Lösung. Herzlichen Dank!

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