Solved

Internet Problem / No internet and DSL issue today

4 years ago

Hello! 

First off sorry for using english but my german is terrible. Long story short, today since 9am my internet has cut out about 4 times now... Sometimes for 5 minutes and the last time it was about 30 to 40mins (the dsl light blinks and can't find a connection). Usually my connectiom randomly resets about twice a day but reconnects after a minute or so.

I'd appreciate any help from customer service since I've tried the chat and the app tells me they're all occupied.

Thanks for your time!

205

5

    • Accepted Solution

      accepted by

      4 years ago

      @Stefandrozd94

      Thank you for the call.
      The problem itself is currently fixed, but I already sent out a new router to make sure it stays that way.
      If you need any extra help, please message me again.

      Kind regards Nico B.

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