‎I need help setting up internet | Telekom hilft Community

Telekom hilft Community

Telekom Business Community

Private customers

Telekom Shops

Contact

I need help setting up internet

2 months ago

Good day,

the other day i recieved the Telekom Speedsport Smart 3R and MagentaTV Stick.

I tried setting it up but i have no luck, i only got 3 cables running to SpeedsPort (gray, yellow and power cable) and only Status, Link and WLAN lights are on.

I am not sure if i should register something somewhere, so my internet starts working.

I would very much appriciate your help

Thank you, Dinel

2 months ago
Hello @user_d27cea

welcome to our community! 🙂

Has your connection already been provided? You received an email called "Auftragsbestätigung". There you can see the date when you'll get the internet connection.

Kind regards Inga Kristina
2
Answer
from
2 months ago
oh yeah, i just now noticed, its schedueled in future,

Thank you very much
Answer
from
2 months ago
Hi @user_d27cea

I'm glad I could help.

If you have further questions, feel free to write us again.

🙂

Kind regards Inga Kristina
Unlogged in user
Answer
from