I have a question about double billing.

vor 3 Jahren

I have a question about double billing. 

 

We applied for internet when I moved into my new apartment and it was activated on the 14.10.2022. 

 

The old tenants of the apartment moved to Ireland and settled their accounts. My issue is why they are still being billed even though they no longer live here and their account contains my address and details.

 

Could someone kindly contact me and assist me?

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