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Help in English - DSL connectivity issues since 2 days ago - Berlin 10179

vor 3 Jahren

Hello.

I am experiencing frequent disruptions in my DSL connection since 2 days ago.

My DSL connection gets disconnected randomly (every few hours)

I have set up a monitoring system, so I also know when (and how many times) at midnight it runs into issues.

Please take a look at the screenshots: they show the uptime, speed test and HTTP test graphs over the past 24 hours. As you see I have had both degradation of service (I should get 140Mbps) and also loss of connections.

 

Modem is Speedport 4. I use it only as a DSL modem, and my WiFi AP connects to it via PPPoE. I have also restarted the Speedport to see if it helps.

 

Also FYI I had issues on May 18, but then it was fixed after ~1 day, and then I have never had issues until now.

 

I appreciate if someone can take a look, as I can't work from home now and have switched to mobile data.

Let me know if you need more details.

 

Screenshot 2022-07-04 at 09.48.31.png

Screenshot 2022-07-04 at 09.48.45.png

Screenshot 2022-07-04 at 09.48.59.png

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