Glasfaser-ID fehlt

1 year ago

Hallo,

 

habe leider ebenfalls das Problem in einer Wohnanlage Neubau. Hier handelt es sich um Mietwohnungen.

Kann leider das Glasfasermodem per Installationslink nicht installieren da keine Glasfaser-ID vorhanden ist.

 

Alles vollständig, sauber installiert nur die Glasfaser-ID fehlt.

Wie kommt man da ran da die Hausverwaltung hier nicht helfen kann.

 

Gruß

Andi M. 

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  • 1 year ago

    Wie eben schon im anderen Thread geantwort bevor du gelöscht hast..

     

    Profil ausfüllen und vom Teamie helfen lassen, oder mal die Glasfaser Hotline direkt anrufen die sollten dir die ID auch mitteilen können

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  • 1 year ago

    Profil ist ausgefüllt - leider in der Hotline nicht durchgekommen

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    1 year ago

    Hallo @ALM66,

     

    wir schauen uns das sehr gerne an. Um das richtig aufzufassen, die Modem ID vom GF2 Modem steht nicht hinten drauf? Ist das korrekt? Wenn möglich, rufe ich gerne noch um diese Uhrzeit an, dann können wir weitere offene Fragen dazu klären.

     

    Viele Grüße

     

    Christian H.

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