Hello,

It has been over a month that I signed a glasfaser contract with Telekom and still I dont have internet in my home, as per Telekom emails I had to wait for a technician to come to my home and complete the installation of the glasfaser as this is a newly built house, he came today and told me I only need an activation link in order to finally have wifi at home,  I tried to call the hotline but they dont speak english and my german is not good, where can I get this link and how long does it take to finally have a working wifi at home.

PS: I have the glasfaser ID on the dose at home, I have the speedport router that was delivered to me several days ago.