Hi Telekom Community,
I moved out of Germany in July. I have confirmation from Telekom on cancellation of my contract received on 16th July stating that my contract is effectively cancelled on 16th August.
Yesterday (26th August) I received an email stating my bill has been generated and it will be debited on 4th September. I have already left Germany, my bank account has been closed, so debiting the money won't be possible anyway.
But what should I do now, this bill should not have come in the first place, I think, but I am not completely sure.
What are my options here ?
vor 15 Tagen
Hello @swapnil_dubey,
if the contract was canceled on the 16th, then there would still be a bill for the timeframe from the 1st til 16th of August. Which would be the last bill.
Are you available for a callback?
Kind regards
Belana
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