Hello, 

i have moved to a new apartment and I have found out that fiber optic modem is already connected in an apartment with fiber optic wire, but I cannot find the fiber optic dose to activate my internet. I have looked for everywhere possible. I have seen in keller, meter box but didn’t find any dose. Please help me out on this as helpline are not picking up my call and on chat they always redirect to other agent which never comes for long waiting. 

help me on this, I am attaching the picture for reference.