English help - Cancelation of prepaid and setup Gültigkeitsdatum Opt-in
vor 4 Jahren
I am trying to call the mobile hotline. But even though it is an "english" no english spoken.
I am trying to transfer my prepaid phone to another provider. The provider told me " expiration date opt-in" is not set. And they get rejections of the porting request.
Please I would like your help on that! and I have spent numerous hours waiting on the mobile hotline, where always nobody speaks english
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vor 4 Jahren
Hello @billias
then it's best to wait for a team. A little patience
@telekomhilft
0
vor 4 Jahren
Is there a better time for you to have a phone call with me?
If so, please tell me.
Kind regards
Nico B.
2
Antwort
von
vor 4 Jahren
@Nico B. Thank you for calling. unfrtonutely it was a busy day with Meeting.
Monday and Tuesday, I ahve a lot of free time! would you be able to call again?
Alternatively I can also call
Thank you
Antwort
von
vor 4 Jahren
@telekomhilft
Uneingeloggter Nutzer
Antwort
von
vor 4 Jahren
You already set up the Opt-In so I'm guessing everything is fine now?
Kind regards Nico B.
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