DSL internet connection keeps dropping

5 months ago

Hello Telekom community,

I hope it is okay that I post in English.

Recently my MagentaZuhause XL DSL internet tariff was activated.  My DSL line is connected to a brand new FRITZ!Box 7530 AX.   

Since activation, the DSL connection drops regularly (up to multiple times times per hour).  The DSL light on the router begins flashing, and internet connectivity is lost.  This is not a problem with the WLAN...the router's WLAN light stays illuminated and my devices maintain connection to the network (just without internet).  When the connection is restored, the internet works as expected until the next drop.

I have already attempted the automated check/reset recommended here, but the connection continues to drop.

Any suggestions for what could cause such an unstable connection?

Best regards,

T. Kutz

45

7

    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...

    This could help you too

    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...