DSL disconnects frequently with error 'DSL not responding (no DSL synchronization)'

10 months ago

Hello! I switched from another Internet provider to Telekom (MagentaHome L) in the middle of July. Everything was fine in the first month, but ever since 19.08, I've been getting more and more frequent disconnections. Even though I'm usually reconnected after a short while, it has become quite an annoyance for home office. Below are snippets from event logs of my router (full event log PDF as attachment), could you help me figure out what the problem could be please? Many thanks!

...
26.08.24 10:07:02 DSL is available (DSL synchronized with 111881/42462 kbit/s).
...
26.08.24 10:05:26 DSL not responding (no DSL synchronization).
...
26.08.24 09:36:22 DSL is available (DSL synchronized with 98414/42462 kbit/s).
...
26.08.24 09:33:44 DSL not responding (no DSL synchronization).
...
26.08.24 03:25:09 DSL is available (DSL synchronized with 111881/42462 kbit/s).
...
26.08.24 03:23:37 DSL not responding (no DSL synchronization).
...
25.08.24 04:03:43 DSL is available (DSL synchronized with 111881/42462 kbit/s).
...
25.08.24 04:02:10 DSL not responding (no DSL synchronization).
...
24.08.24 03:33:19 DSL is available (DSL synchronized with 111881/42462 kbit/s).
...
24.08.24 03:31:48 DSL not responding (no DSL synchronization).
...
22.08.24 09:57:30 DSL is available (DSL synchronized with 111881/44027 kbit/s).
...
22.08.24 09:56:00 DSL not responding (no DSL synchronization).
...
22.08.24 09:55:32 DSL is available (DSL synchronized with 94536/41415 kbit/s).
...
22.08.24 09:51:36 DSL not responding (no DSL synchronization).
22.08.24 09:51:23 DSL is available (DSL synchronized with 89911/40858 kbit/s).
...
22.08.24 09:49:50 DSL not responding (no DSL synchronization).
...
22.08.24 09:05:19 DSL is available (DSL synchronized with 89453/42378 kbit/s).
...
22.08.24 09:03:45 DSL not responding (no DSL synchronization).
...
22.08.24 09:00:32 DSL is available (DSL synchronized with 104279/42904 kbit/s).
...
22.08.24 08:59:01 DSL not responding (no DSL synchronization)
...
19.08.24 12:12:23 DSL is available (DSL synchronized with 111881/44027 kbit/s).
19.08.24 12:11:10 DSL synchronization starting (training).
19.08.24 12:10:55 Timeout during PPP negotiation.
19.08.24 12:10:55 IPv6 internet connection was cleared; prefix no longer valid.
19.08.24 12:10:55 Internet connection cleared.
19.08.24 12:10:50 DSL not responding (no DSL synchronization).
...

 

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