Contract change to Business, Upgrade and more...
5 years ago
Hello
I have a few questions regarding my contract and if is possible to move/upgrade to a business contract.
Currently I have (as a Private Customer)
- Mobile Contract: Magenta L + Galaxy S20+.
- MagentaXL (175mbps) + MagentaTV + BigTV Package.
So, if I register as a freelancer, can I switch or take over my contract as Business? Reason I'm asking comes to some very specific things.
- I'm running my own server with several services for private use, but I need this to be reliable. For this I need an Static IP. I know I can configure DDNS services, but equally some apps require an Static IP so I can whitelist access and improve privacy.
- If service goes down, I need a speedy fix, not 3 or 4 days appointments.
Since for Private/Home Customers, Fixed IP isn't an option, no even as an add-on, my only solution is to move to Business contract. I'm pretty happy with the service, so moving to another Provider is out of the scope.
Now my questions:
- Can I combine both contracts, so I can enjoy MagentaEins?
- What would happen to my TV Service? I've read there's no TV service for Business Tariffs.
- Do you need some special paperwork from my side?
- Would speed be the same? I'm being charged for 250mbps but getting 175mbps.
- Do I require a new appointment to get the installation or the current one works?
If all of the above is a no, then I've got a few requirements, in order to improve the current service.
- See if a potential speed increase is possible for my address.
- Does the new MagentaTV Smart with NowTV includes the app usage? Can I upgrade to that one? I've had my contract since August last year.
- Would this increase the price of my bill?
Sorry for making this it so long but is better to clarify all questions in just one place.
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