Cancelling the Telekom contract Next month

vor 4 Stunden

Telekom team,

I would like to cancel my contract effective 15 November 2026. Could you please let me know how I can share my customer details with you privately, so the cancellation can be processed quickly? Also, please let me know about any exit formalities.

Thank you!

Rajkumar

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vor 3 Stunden

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    • vor 3 Stunden

      @Rajkumar Ghiya 

      You can do this yourself.

      Either go to the customer center, navigate to your contract, and use the "Cancellation" button—

      https://www.telekom.de/mein-magenta-kundencenter

      User uploaded image

      or use the form here.

      In the form, select the option "Cancellation at the end of the contract term."

      https://www.telekom.de/kontakt/e-mail-kontakt/festnetz/kuendigung

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      vor 3 Stunden

      Rajkumar Ghiya
      Contract of 2 years already over , is it possible to select like 15th of november for cancellation ? i tried on form but it was confusing hence reached out here

      Contract of 2 years already over , is it possible to select like 15th of november for cancellation ?

      i tried on form but it was confusing hence reached out here

      Rajkumar Ghiya

      Contract of 2 years already over , is it possible to select like 15th of november for cancellation ?

      i tried on form but it was confusing hence reached out here

      Once the minimum contract term has expired, the contract can be terminated at any time—on any given day—subject to a one-month notice period. This one-month notice period cannot be shortened; even in the case of an extraordinary termination, the notice period remains one month.

       

      In this case, the contract always carries a one-month notice period.

      This means it would end on November 29th.

       

       

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      vor 3 Stunden

      ok noted can you please initiate cancellation then ? 

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      vor 3 Stunden

      Rajkumar Ghiya
      ok noted can you please initiate cancellation then ? 

      ok noted can you please initiate cancellation then ? 

      Rajkumar Ghiya

      ok noted can you please initiate cancellation then ? 

      @Rajkumar Ghiya 

      What cancellation?

      Just terminate your contract, as I described.

       

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