Cancellation of WiFi contract: relocation to new house with Life Partner

1 year ago

Hello Team,

 

I am moving in with my life partner. She already has an internet connection.

 

I want to cancel my current contract. I already filled out and submitted the form. Since there was no way to tell that I was moving in with my partner, I could not provide this information. 

 

Now, I got a reply from Telekom, telling me that they can not cancel my contract and it will run till 2025. I read somewhere that there is a special case for canceling one´s internet contract when they move-in/relocate with their life partner. Could someone throw some light on this law? Would this law apply in my case?

Thanks in advance.

 

Telekom internet User

 

P: S. It seems Telekom could provide the same service at the new location.

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