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vor 4 Tagen
@parthvdya The conditions under which an order can be cancelled are clearly defined. The order must be more than two years old, or the property owner must have withheld consent for the installation. If neither of these applies, we will not cancel the order. To clarify things, it would be best if we spoke by phone. When would be a good time for a call?
Kind Regards Wiebke
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vor 3 Tagen
Hi are you call today
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vor 3 Tagen
@parthvdya That’s my plan; I just need to do some research first.
Kind Regards Wiebke
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vor 3 Tagen
@parthvdya Thank you for the call. Right now the provider change is canceled. If you have any updates for us and would like us to submit another request, please let us know.
Kind Regards Wiebke
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vor 4 Tagen
please call tomorrow between 9 to 11 am
i understand that from a legal perspective if you are not able to install glass fiber due technical issues still pending with Hausverwaltung i have the right to cancel it. and i also have right to still access Internet from my current provider
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vor 4 Tagen
@Wiebke S.
please call tomorrow between 9 to 11 am
please call tomorrow between 9 to 11 am
i understand that from a legal perspective if you are not able to install glass fiber due technical issues still pending with Hausverwaltung i have the right to cancel it. and i also have right to still access Internet from my current provider
0
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