Assistance Required: Cancelling device rental contract and returning unused devices

3 days ago

I would like assistance on cancelling the device rentals on some of my devices. I am participating the Speedport 7 tests, and would like to return the old Speedport 4 router and couple of the mesh devices. Would appreicate the help to sort this out.

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    • 3 days ago

      @nulltermination 

      The test of the Speedport 7 is a special area - no informations should be published in the public forum here.

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      3 days ago

      Verkannter Helfer

      The test of the Speedport 7 is a special area - no informations should be published in the public forum here.

      @nulltermination 

      The test of the Speedport 7 is a special area - no informations should be published in the public forum here.

      Verkannter Helfer

      The test of the Speedport 7 is a special area - no informations should be published in the public forum here.

      Es geht nicht um irgendeine "Information" zum Speedport 7 sondern darum, dass @nulltermination um Hilfe bzgl. der Rücksendung seiner alten Geräte bittet.

      from

      3 days ago

      Hab mal die Lösung entfernt, Themaverfehlung.

      from

      3 days ago

      As @Daredevil reborn mentioned this is not about the Speedport 7, but rather the old devices.

      Thanks for the quick responses folks.

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    • 3 days ago

      Hello @nulltermination,

       

      I'm happy to assist you at returning the devices. Are you still available for a call today?

       

      Please note that there is a special section for the Speedport 7 and details about this device, as @Verkannter Helfer has already mentioned. 

       

      Kind regards

      Malte

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      3

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      3 days ago

      @Malte M. Missed the notification on your comment. I am online still, but I suspect its too late for you now.

      Happy to take a call anytime tomorrow or Monday (preferably after 1730, late is okay). I am aware of the special section for the Speedport 7, but this is about my current devices that the Speedport 7 is now replacing.

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      2 days ago

      Hello @nulltermination,

       

      I'm pleased to help you.

      Okay, we will call you today after 5:30 pm.

      Is it still okay for you?

       

      Kind regards

      Khaled

      from

      8 hours ago

      Hi @Khaled A.

       

      It was yes :) But tomorrow (Wednesday) after 1800 is also okay.

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