‎2.4 GHz network won't connect | Telekom hilft Community

2.4 GHz network won't connect

vor 2 Tagen

Hello,

I reconfigured my router settings on speedport.ip to change the name of the 5GHz network to <network_name>- 5G so that it appears as a different network while connecting. Unfortunately now, whenever I'm out of range of the 5GHz network, my devices are unable to connect to the regular <network_name> , that is, the 2.4 GHz network. Could someone please help? I absolutely cannot work from home because of this issue.

Router: Speed port 3

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vor 2 Tagen

aastha_dave
Hello, I reconfigured my router settings on speedport.ip to change the name of the 5GHz network to <network_name>- 5G so that it appears as a different network while connecting. Unfortunately now, whenever I'm out of range of the 5GHz network, my devices are unable to connect to the regular <network_name> , that is, the 2.4 GHz network. Could someone please help? I absolutely cannot work from home because of this issue. Router: Speed port 3

Hello,

I reconfigured my router settings on speedport.ip to change the name of the 5GHz network to <network_name>- 5G so that it appears as a different network while connecting. Unfortunately now, whenever I'm out of range of the 5GHz network, my devices are unable to connect to the regular <network_name> , that is, the 2.4 GHz network. Could someone please help? I absolutely cannot work from home because of this issue.

Router: Speed port 3

aastha_dave

Hello,

I reconfigured my router settings on speedport.ip to change the name of the 5GHz network to <network_name>- 5G so that it appears as a different network while connecting. Unfortunately now, whenever I'm out of range of the 5GHz network, my devices are unable to connect to the regular <network_name> , that is, the 2.4 GHz network. Could someone please help? I absolutely cannot work from home because of this issue.

Router: Speed port 3

Is the 2.4 GHz still set to WPA2?

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0
vor 2 Tagen
I don't recollect changing the security settings specifically. Does this affect me?
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1
von
vor 2 Tagen

aastha_dave
I don't recollect changing the security settings specifically. Does this affect me?

I don't recollect changing the security settings specifically. Does this affect me?

aastha_dave

I don't recollect changing the security settings specifically. Does this affect me?

Did you perform a reset beforehand? Then check what the security settings are now.

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Uneingeloggter Nutzer
von
vor 2 Tagen

aastha_dave

Thank you for your contribution to our community. 🙏🏽

Which security certificate is set? Is it WPA2? Are any devices registered with the 2.4 GHz Wi-Fi network?

Best regards
Timur
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vor 2 Tagen
Does the 2.4 network work if you completely disable the 5 GHz network?

Mobile devices tend to stick to a SSID as long as possible. Probably you dont move far enough out of the 5 GHz network to have clients change to 2.4.

I dont own a speedport so please regard my suggestions as general advice only
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2
von
vor 2 Tagen
DMSE

I dont own a speedport so please regard my suggestions as general advice only

Does the 2.4 network work if you completely disable the 5 GHz network?

Mobile devices tend to stick to a SSID as long as possible. Probably you dont move far enough out of the 5 GHz network to have clients change to 2.4.

I dont own a speedport so please regard my suggestions as general advice only

DMSE

I dont own a speedport so please regard my suggestions as general advice only

?????

aastha_dave

Router: Speed port 3

Hello,

I reconfigured my router settings on speedport.ip to change the name of the 5GHz network to <network_name>- 5G so that it appears as a different network while connecting. Unfortunately now, whenever I'm out of range of the 5GHz network, my devices are unable to connect to the regular <network_name> , that is, the 2.4 GHz network. Could someone please help? I absolutely cannot work from home because of this issue.

Router: Speed port 3

aastha_dave

Router: Speed port 3

Yes, you can turn the two Wi-Fi networks on and off separately. This can be done in the configuration menu.
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von
vor 2 Tagen
Hello all,

Thank you for your help

Fix - Reverted back to old settings (same network name for 2.4GHz and 5GHz)

Learning - never change your Speed port settings :)
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