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vor 10 Monaten
Inklusivnutzer oder alias ?
Vertragsemail oder freemail
Füll mal dein Profil
0
vor 10 Monaten
https://telekomhilft.telekom.de/t5/E-Mail/Zusaetzliche-E-Mail-Adresse-Alias-in-ein-Freemail-Postfach/ta-p/2200306
1
Antwort
von
vor 10 Monaten
Hallo @Heiksch,
vielen Dank für deine Nachricht hier in der Community.
Die Freigabe/Übertragung einer E-Mail-Adresse kannst du über folgenden Weg veranlassen:
@HARTMUTIX : https://telekomhilft.telekom.de/t5/E-Mail/Zusaetzliche-E-Mail-Adresse-Alias-in-ein-Freemail-Postfach/ta-p/2200306
Danke @HARTMUTIX dafür.
Ich möchte aber folgenden Satz ergänzen:
"Freemail-Postfach oder Mail S/M Mobilfunk (ohne Festnetzbezug):
Die Freigabe der zusätzlichen E-Mail-Adresse ist nur manuell über den Kundenservice möglich, zum Beispiel kann diese über das Telekom-hilft-Team beantragt werden."
Jein, wir können dies nur in sehr seltenen Fällen und unter strenger Betrachtung des Datenschutzes. Hier muss man jeden Kundenfall individuell betrachten. Zusätzlich muss beachtet werden, dass nur sehr sehr wenige Kolleg*innen hier sowas können.
Solltest du Unterstützung benötigen, befülle bitte dein Profil mit Daten. Wenn wir durchklingeln sollen, gib mir gerne kurz Bescheid und nenn mir ein Zeitfenster in dem es dir am besten passt.
Bild nicht vorhanden
Viele Grüße Lisa
Uneingeloggter Nutzer
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