Hello the last 3 months I tray to contact with the English support number and always are buse .I need to cancel the contract for the TV and is not possible.Can someone call me on my mobile phone?

Good morning After the replace of Media Receiver now all is back to normal.Thanks a lot Christina for your help .P.S the old Media receiver is on the way for return back to telekom Have a nice day and thanks again.

Hello @Elias Mil Just tried to reach you on the phone number from your profile.I already had a look at your contract and you are able to cancel the 'mit TV' option from your contract at the end of your contract term (24 months) which would be the 6th of February 2022. After that date you can change to MagentaZuahuse L without the TV option.That means we should speak again in December 2021/January 2022 about the cancellation of the TV option.RegardsKarsten L.telekom

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6 years ago

Hallo zusammen,

kann nicht empfanden und senden. Habe bereits Papierkorb etc. gelöscht auch direkt bei T-online.de, wie in den Chats beschrieben.

Es tut sich nichts.

Was kann ich tun ?

416

Accepted Solution
accepted by
6 years ago
@osenau,

so vorgegangen?
https://www.telekom.de/hilfe/festnetz-internet-tv/e-mail/e-mail-center/email-center-allgemein/uebersicht-postfachgroesse-und-speicherplatz?_CSRFToken=42173404c24d829836992246d406824b&samChecked=true

Ps. bis sich die Änderungen auswirken kann eine Zeit dauern.
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6 years ago
Hallo @osenau,

herzlich willkommen in unserer Community. Schön, dass Sie mit Ihrem Anliegen den Weg zu uns gefunden haben.
Vielen Dank für den Beitrag.

Hat der Hinweis von @jojo1 weitergeholfen?

Lieben Gruß, Melanie B.
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