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How do i convert my prepaid SIM to eSIM and is there any additional charges apply otherthan my monthly contract charges?
vor 6 Jahren
Hello Telekom,
How do i convert my prepaid SIM to eSIM and is there any additional charges apply otherthan my monthly contract charges?
Best Regads,
Kiran
1688
21
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Akzeptierte Lösung
akzeptiert von
vor 6 Jahren
@KIRANKUMAR.V
You can just wait here. A "Teami" (employee of the Telekom-Hilft-Team) can contact you and "order" your eSIM profile. This will show up in your customer center and then you can instantly configure it on your phone. Your old standard SIM although will then be useless instantly.
There are no extra charges for the eSIM.
0
vor 6 Jahren
are you available to login into your customer center or should I send you the eSIM by airmail?
You would receive a QR-Code by letter then.
Greetings
Mandy S.
2
Antwort
von
vor 6 Jahren
Please send QR Code by Email.
Please find my EID below: EID
IMEI
My Email: OR
Thanks in advance.
____________
Datenschutz: Persönliche Daten editiert, Jacqueline G. (Telekom hilft)
Antwort
von
vor 6 Jahren
@KIRANKUMAR.V
Don't post your private data in a public forum!
@Mandy S. will call or send you it. I'm sure
Uneingeloggter Nutzer
Antwort
von
vor 6 Jahren
The QR Code is on its way to you.
Kind regards Carolin K.
14
Antwort
von
vor 6 Jahren
Hello @Sarah D.
Please send it as soosn as possible.
Regards,
Kiran
Antwort
von
vor 6 Jahren
thanks for texting back. At the moment we have some technical problems so that I can't send you the need QR-Code for your eSIM via Download.
The problems should be fixed soon and I'll send you as soon as I could.
I'll hope you can be a little bit more patient.
Hopefully regards
Sarah D.
Antwort
von
vor 6 Jahren
i sented the active eSIM profil, so it is ready for download now.
Uneingeloggter Nutzer
Antwort
von
Akzeptierte Lösung
akzeptiert von
vor 6 Jahren
Thanks for your time.
Here like I told you one the phone the direction to download your eSIM-Code out of your customer center.
1. Log in
2. Choose your prepaid contract
3. Go to My Sim cards (Meine Simkarten)
4. You'll find your current SIM-Card and directly behind it will be eSIM
5. Push Setting (Einstellung) -> activate eSIM (eSIM aktivieren) and you'll see the code.
That's it.
Greetings Karsten L.
0
Akzeptierte Lösung
akzeptiert von
vor 6 Jahren
i sented the active eSIM profil, so it is ready for download now.
0
Uneingeloggter Nutzer
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